At Waja 33, your privacy is more than a legal obligation – it is a core value we have upheld from day one. This document transparently explains how we collect, use, store, and protect the personal data of every Malaysian player.
Here is what sets Waja 33's approach to data protection apart from other platforms
All data transmitted between your device and Waja 33 servers is protected by 256-bit SSL encryption – the same technology used by Malaysia's leading banks such as Maybank and CIMB.
Waja 33 has never sold, rented, or traded players' personal data to any third party for commercial purposes, and never will. Your data belongs to you.
All data management practices at Waja 33 comply with Malaysia's Personal Data Protection Act (PDPA) 2010. Players have the right to access, correct, and request deletion of their data at any time.
Players' personal data is stored on servers protected by multiple layers of security – including firewalls, intrusion detection systems, and strict access controls.
Waja 33 clearly explains the purpose of every data collection in this document. No data is collected without a legitimate reason, and you will always be informed of any policy changes.
You have the right to request deletion of all your personal data from Waja 33's systems upon account closure, subject to applicable legal obligations for financial record retention.
Welcome to the Privacy Policy Waja 33. This document outlines our commitment to managing the personal data of every user who accesses and uses our online entertainment platform, available at our official website.
This Privacy Policy applies to all individuals who register an account at Waja 33, visiting our website even without an account, or interacting with our customer support team through any communication channel. By using our platform, you agree to the data protection practices described in this document.
All data processing practices Waja 33 comply with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing personal data protection in the country. We take this responsibility seriously and conduct regular internal reviews to ensure ongoing compliance.
Note: This Privacy Policy should be read in conjunction with Terms & Conditions and Responsible Gaming Policy Waja 33 as complementary documents.
Waja 33 collects several categories of personal data depending on how you interact with our platform. Below is a detailed overview of the types of data involved:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, Malaysian IC number | Registration Form |
| Contact Data | Malaysian phone number, email address | Registration Form |
| Financial Data | Deposit/withdrawal records, payment methods | Platform Transactions |
| Technical Data | IP address, browser type, operating system | Automatic |
| Game Data | Betting history, game preferences, win/loss records | Platform Activity |
| Communication Data | Support chat records, email to Waja 33 | Direct Interactions |
We does not collect sensitive data such as health information, religious beliefs, or political views unless you voluntarily provide it in a context relevant to your use of the platform, for example when submitting a complaint related to responsible gaming.
Waja 33 only uses your personal data for legitimate, clearly stated purposes. Below is a full list of how your data is used:
Your data will not be used for any purpose other than those listed above without first obtaining your explicit consent.
Waja 33 does not sell or trade players' personal data to any third party for commercial purposes. However, under the following limited circumstances, we may need to share your data:
Every third party that receives data from Waja 33 required to comply with data security standards equivalent to or higher than our own, and to use that data solely for the specified purposes.
The security of your personal data is the highest priority for Waja 33. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, loss, or disclosure:
In the event of any material data breach affecting your personal information, Waja 33 committed to notifying you within 72 hours of an incident being detected, in line with industry best practices.
Under Malaysia's PDPA 2010 and this Privacy Policy Waja 33, you have the following rights regarding your personal data:
Requesting a copy of the personal data we hold about you at any time.
Request corrections to any inaccurate or incomplete information in your account.
Request deletion of your data when it is no longer needed for its original purpose.
Object to the processing of your data for direct marketing purposes.
Request your data in a machine-readable format for transfer to another platform.
Requesting the restriction of your data processing under certain legally permitted circumstances.
To exercise any of these rights, please contact our privacy team at privacy@waja33.run. Requests will be processed within 30 calendar days from the date of receipt, subject to verification of your identity.
Website Waja 33 uses cookies and similar tracking technologies to enhance the user experience and ensure certain features function correctly. Cookies are small text files stored in your browser when you visit our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform. Waja 33, in particular the login function and live casino game tables.
Waja 33 does not use cookies to track your activity on other websites or for third-party advertising purposes. All analytics data collected is used exclusively to improve our own platform.
Financial data processing receives special attention at Waja 33. All deposit and withdrawal transactions are processed through legitimate and secure Malaysian payment methods – including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX via Maybank2u or CIMB Clicks.
Platform Waja 33 is strictly for individuals aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21.
Should we become aware that personal data of a minor has been collected without parental or guardian knowledge or consent, we will take immediate steps to:
Parents or guardians who suspect their child may have registered an account at Waja 33 advised to contact our support team immediately at support@waja33.run.
Waja 33 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the lifetime of the account | Ongoing account management |
| Financial transaction records | 7 years after transaction | Tax & AML legal requirements |
| Data after account closure | 5 years | Regulatory compliance & investigations |
| Support communication logs | 3 years | Complaint referral & improvement |
| Technical & security logs | 1 year | System security analysis |
Once the retention period has ended, your data will be securely deleted or anonymised using methods that meet current security standards.
Waja 33 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technological requirements, or updates to relevant Malaysian laws and regulations.
When we make material changes to this Privacy Policy, we will:
Continued use of the platform Waja 33 after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy.
If you have any questions or concerns, or wish to exercise your privacy rights as outlined in this document, please contact our privacy and data protection team Waja 33 through the following channels:
We are committed to handling every privacy-related enquiry with professionalism and care. The confidentiality of your communications with our privacy team is fully guaranteed.